Yes — 100% authentic, guaranteed. We buy directly from Korean brands and established distributors, and every item ships in its original brand packaging with the Korean batch code and expiry date printed on it, so you can verify it yourself. If anything you receive from us is ever not authentic, we'll refund you in full.

Orders ship from Ontario, Canada within 1–3 business days, with tracking. Estimated transit after shipping is 3–9 business days for Canada Standard and 5–10 business days for the U.S. Free Standard shipping applies to orders of CA$65 and over in ON, QC, BC, MB and AB, and eligible U.S. orders of US$49 and over. Smaller orders cost CA$9.95 or US$8.99 respectively. Canada Express is CA$16.95 with an estimated transit time of 1–3 business days after shipping. SEYUNE handles duties, tariffs and paperwork; you pay no additional duties or tariffs on delivery. Delivery times are estimates.

If your order arrives damaged, defective, or incorrect, email us at customerservice@seyune.com with a quick photo and we'll replace it or refund you. We also accept returns on new, unopened, sealed items within 14 days of the shipment date.

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