Get in touch

Contact SEYUNE

Need help with an order, product question, return request, local pickup, or business inquiry? Our Customer Care team is here to help.

Based in Ontario, Canada. Serving customers across Canada and the United States.

Support

Ways we can help

Customer Care

For questions about products, orders, shipping, returns, or general support, contact our Customer Care team by email, phone, or the form below.

Hours
Monday to Friday, 10:00 AM to 5:00 PM Eastern Time
Response time
Within 1 to 2 business days

Orders & Returns

For order questions or return requests, please include your order number if available. All returns must be authorized before being sent back so our team can review and provide the correct return instructions.

Local Pickup

Beauty Counter pickup is available at participating GTA locations. Please choose pickup only if you can collect your order in person. If you selected pickup by mistake, please contact us as soon as possible at customerservice@seyune.com so we can help before your order is prepared.

Business & Wholesale

For wholesale, business, or partnership inquiries, please contact us through the form below or email customerservice@seyune.com.

Contact form

Send us a message

Please include your order number if your message is about an existing order

  • Canada-based online beauty retailer.
  • Ships to Canada & the U.S
  • Support for orders, returns, and product questions.
  • Returns reviewed before being sent back.