Contact information

SEYUNE is an online-only beauty retailer based in Ontario, Canada. We serve customers across Canada and the United States through our online store.

Customer Care

Email: customerservice@seyune.com
Phone: +1 437-970-8716
Hours: Monday–Friday, 10:00 AM – 5:00 PM Eastern Time (excluding Canadian statutory holidays)
Response time: within 1–2 business days

For questions about products, orders, shipping, returns, or general support, please contact our Customer Care team by email or phone. We review all inquiries in the order they are received.

Returns & Order Support

To ensure returns are properly reviewed and processed, all returns must be authorized before being sent back. Please contact Customer Care first to receive return authorization and return instructions.

Seyune Beauty Counter Pickup

Local pickup is available at the participating THE CLINICA locations in GTA area, to see details, check Seyune Beauty Counter locations.

When local pickup is available, pickup details and instructions will be provided during checkout or confirmed by our Customer Care team.

Please do not visit any pickup location unless your pickup has been confirmed in advance.

Business & Wholesale Inquiries

For business, wholesale, or partnership inquiries, please contact us at customerservice@seyune.com.

Where we ship

We currently ship to Canada and the United States. Full details are in our Shipping policy.